Privacy

We collect the following types of information:

• Personal Information: We collect personal information that you voluntarily provide to us when you register on the website, subscribe to our newsletter, or use our services. This includes your email address, name (if provided), and login credentials.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the website. This information may include your IP address, browser type and version, device type and operating system, pages you visit on our site, time and date of your visit, and referring URLs.
• Slack Data: When you use our Slack app, we may receive certain data from Slack, such as user IDs, team IDs, and channel IDs. This data is processed to provide our service but is not used for any other purpose.

We use cookies and similar tracking technologies to track the activity on our website and store certain information. We compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the information we collect in the following ways:

• To provide and maintain our service: To create and manage your account, provide customer support, and send notifications regarding changes detected in your monitored URLs.
• To improve our services: To understand how our users interact with our website and services, and to improve and optimize user experience.
• To communicate with you: To send you updates, newsletters, and other information related to our services. You can opt out of these communications at any time.
• To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

We retain data in line with the following:

• Active Accounts: User data will be retained for as long as the account is active and required to provide our services. This includes personal information and data collected as part of the app's functionality.
• Inactive Accounts: If an account has no activity (e.g., no logins or usage) for 12 months, we will notify the user. If the account remains inactive for an additional 30 days after this notification, we reserve the right to delete the account and associated data.
• Account Deletion: Upon receiving a user request to delete an account, we will remove all personally identifiable information from active databases within 30 days. However, some data may be retained in backups for up to 90 days to ensure continuity of service and disaster recovery.
• Compliance with Legal Obligations: We may retain certain data for legal purposes or to comply with regulatory requirements, such as resolving disputes or enforcing agreements, even after account deletion.

• Data Archival: We may archive certain anonymized data for research, analytics, and service improvements. This archived data will be stripped of any personally identifiable information (PII) and will not be associated with individual users or accounts.
• Data Removal: Upon a request for account deletion or after an account has remained inactive for over 12 months (without reactivation), all user data will be removed from our active systems within 30 days. Backups may retain the data for up to 90 days, after which it will be completely purged from our systems.
• Right to Data Access and Deletion: Users have the right to request access to their data, or to have it deleted from our systems. Upon receiving such a request, we will process it within a reasonable time frame, typically within 30 days.

Our data storage policy is designed to ensure the security and proper handling of your information:

• Storage Location: All user data is stored on secure servers in the AWS us-east region. We ensure compliance with applicable data protection regulations and implement appropriate safeguards for international data transfers where required.
• Encryption: We use industry-standard encryption protocols to protect your data both in transit and at rest. This includes SSL/TLS encryption for data in transit and AES-256 encryption for data at rest.
• Access Control: Access to user data is strictly limited to authorized personnel only, on a need-to-know basis. We employ robust access control mechanisms, including Multi-Factor Authentication (MFA), and regularly audit access logs to ensure the highest level of security.
• Backup and Recovery: We maintain regular backups of all user data to ensure data integrity and availability. These backups are also encrypted and stored securely.
• Third-Party Services: In cases where we use third-party services for data storage or processing, we ensure that these services comply with our security standards and applicable data protection laws.

We are committed to maintaining the highest standards of data storage and security to protect your information. For more details on our security measures, please refer to our Data Security section.

You have the right to:

• Access your personal information: You can request a copy of the personal information we hold about you.
• Correct your personal information: If your personal information is inaccurate or incomplete, you can request it to be updated.
• Delete your personal information: You can request the deletion of your personal information, subject to certain exceptions.
• Transfer your personal information: You can request to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
• Opt out of marketing communications: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

You can also use our contact form on our website to submit your requests or inquiries.